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I was super nervous to bring my dog Bear to the vet. He is a great dog but he does not like other dogs. The staff made sure to communicate when another animal was coming through the office and let Bear go to the back while the other dog left. Also, I was only in the office to check-in for a minute while they weighed him, so they do keep the office clear. Bear loves the cheese and whip cream they give him to make him less stressed during shots and nail trims. I highly recommend anyone here. The staff is great and very friendly. Dr. Shirley is great and never seems rushed. They answered any questions I had. I will definitely continue going here.
Very happy with Family Pet Health, PLLC! Everybody was more than happy to answer any questions I had. I never felt rushed. My dog adored everybody thanks to them each taking the time to say hi to her. Their prices are very reasonable. They go above and beyond what’s expected including calling to give me more helpful information. And I love that they have an app to keep me informed and I can earn points to get future discounts. I’ve been looking for a new vet closer to home and I hit the jackpot with Family Pet Health, PLLC. I highly recommend you check them out. You won’t be disappointed!
Can’t say enough about this vet!!! Every single person I spoke with was very nice, from calling the office to coming in. The receptionist very helpful & the vet was very sweet. They continued the courtesy after my visit as well & sent a card for my pet from all the staff with the nicest little notes! I’m switching my other pets to this vet as well!!
We’ve consistently had a positive experience at Family Pet Health. We’ve always brought our four guinea pigs here, never trusting any other exotic vet in Murfreesboro. Dr. Shirley is always very thorough and very considerate, taking the time to answer our questions and make sure we’re all on the same page. Calls made to the office regarding questions are always returned promptly, and after our guinea pig was seen for an illness, they called to see how she was responding to treatment. When our guinea pig had to be euthanized, everyone at the office was extremely kind. When we retrieved her ashes, we found that they had cut off some of our guinea pig’s hair for us to keep, and later we received a sympathy card with handwritten messages from those at the office. During the euthanization itself, Dr. Shirley was very kind and compassionate toward us and our guinea pig, giving us as much time as we needed with her and being sure to explain everything that would happen. The thoughtfulness of everyone involved has meant the world to us, and we’ll never take our pets anywhere else.
I cannot say enough good things about this practice! My dog is my baby and it takes a lot for me to have full confidence and trust when it comes to her and her care. The entire team at Family Pet Health has exceeded the expectations I had and has really raised the bar in the care of pets as well as pet owners! They have been amazing at taking care of my little old lady dog, and reassuring me through all of her care!
Great place !! located in an older building/house but very nice. You really get a good vibe from the place and employees. Your pet never leaves the room. They come in and do everything right there in the room with you,. Shots, cleaning, etc. Been going to Vets for the past 40 years and this one is in the top 3 I have ever visited !!!! They even helped me figure out the cost to fit within my budget.
Last night, we had a pet emergency. My wife called and spoke with Michael. He was very helpful and gave us options to get our Sugar Glider taken care of. Today we took our healthy glider in for a check-up. Dr. Shirley was wonderful. She spent quite a bit of time making sure all of our concerns were addressed. After the appointment, Michael took us through the office and described the “fear free” approach to animal care they were working toward. Over the years, my family has used several vets to care for our fur family. Michael, Dr. Shirley, and the entire staff more than exceeded our expectations. I highly recommend Family Pet Health!
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