As COVID-19 threatens our community, Family Pet Health continues to adjust to the guidelines and best practices set forth by the CDC, the American Veterinary Medical Association and our state and local governments.
At this time, clients are not allowed to enter the building at Family Pet Health. This guideline is designed to reduce the risk of transmission of the virus and to protect the health of our clients and staff. However, our clinic is still open to care for your family pet(s) with modified check-in and check-out procedures. We created a short video that explains the process that you can see on this page. Just give us a call once you arrive at our office and we will assist you with transferring your pet to our care.
During the exam itself, we have the ability to live stream your pet with our treatment staff should you wish to watch from your car or at home. The telemedicine option even lets you talk with the doctor during the exam just like you could previously from the room. We use Zoom which you can find on the App Store or on Google Play. If you have any questions about using the app, just let us know and we will be more than happy to assist you in setting it up.
We offer a range of other online and electronic services for your convenience, and team members are happy to support you in setting up any of these services. If you haven’t already:
You may use our app to:
Request appointments (both at our office or in your home)
Send text and email messages
Order pet food
Check your pet’s medical records
Check your pet rewards points balance
We know that you have many choices for veterinary care in Murfreesboro, and we thank you for allowing us to be your partner in providing the best care for your family pet. These are truly unprecedented times, but we will get through it all together. Thank you for your patience and understanding.
Knowledge is key, and the AVMA is here to help.
The incredible team at the AVMA has put together additional content made specifically for pet parents. Their team has also put together an impressive FAQ section as well as some downloadable PDFs. Use the buttons below to download and share this important content.
What about imported animals or animal products?
CDC does not have any evidence to suggest that imported animals or animal products pose a risk for spreading COVID-19 in the United States. This is a rapidly evolving situation and information will be updated as it becomes available. The U.S. Centers for Disease Control and Prevention (CDC), the U. S. Department of Agriculture (USDA), and the U.S. Fish and Wildlife Service (FWS) play distinct but complementary roles in regulating the importation of live animals and animal products into the United States. CDC regulates animals and animal products that pose a threat to human health, USDA regulates animals and animal products that pose a threat to agriculture; and FWS regulates the importation of endangered species and wildlife that can harm the health and welfare of humans, the interests of agriculture, horticulture, or forestry, and the welfare and survival of wildlife resources.
Can I travel to the United States with dogs or import dogs into the United States during the COVID-19 outbreak?
Please refer to CDC’s requirements for bringing a dog to the United States. The current requirements for rabies vaccination apply to dogs imported from China, a high-risk country for rabies.
Should I be concerned about pets or other animals and COVID-19?
While this virus seems to have emerged from an animal source, it is now spreading from person-to-person in China. There is no reason to think that any animals including pets in the United States might be a source of infection with this new coronavirus. To date, CDC has not received any reports of pets or other animals becoming sick with COVID-19. At this time, there is no evidence that companion animals including pets can spread COVID-19. However, since animals can spread other diseases to people, it’s always a good idea to wash your hands after being around animals. For more information on the many benefits of pet ownership, as well as staying safe and healthy around animals including pets, livestock, and wildlife, visit CDC’s Healthy Pets, Healthy People website.
Should I avoid contact with pets or other animals if I am sick with COVID-19?
What precautions should be taken for animals that have recently been imported (for example, by shelters, rescue groups, or as personal pets) from China?
Animals imported from China will need to meet CDC and USDA requirements for entering the United States. At this time, there is no evidence that companion animals including pets can spread COVID-19. As with any animal introduced to a new environment, animals recently imported from China should be observed daily for signs of illness. If an animal becomes ill, the animal should be examined by a veterinarian. Call your local veterinary clinic before bringing the animal into the clinic and let them know that the animal was recently in China.
Your preferred Murfreesboro, TN veterinarian.
At Family Pet Health, our team is here to help your pet live their healthiest life. A trip to the vet does not have to be stressful! We look forward to seeing you and your pets soon.
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